UX Case Studies

Recommendation tool to encourage customers to add more items, without derailing the check out process.

Strategic plan modernize transactional messaging provide excellent customer service while achieving business goals.

Exploration of how improve the product search experience and conversion rate for this ecommerce giant.

Study of user behavior and conversion rates in order to streamline navigation in organization’s product catalog.

Native JavaScript mobile app to moderate conversations.

Exploration of how improve the product search experience and conversion rate for this ecommerce giant.