• December 29, 2017
  • /

Preventing pickup pain

Preventing pickup pain at the car rental counter

This was a great opportunity for better UX at check out to prevent a...
  • December 29, 2017
  • /

Making rental car deals sweeter

The challenge was to find new ways to offer customers appealing deals and vendors advantageous placements, while remaining financially viable.
  • April 12, 2016
  • /

Product Catalog Redesign

Study of user behavior and conversion rates in order to streamline navigation in organization’s product catalog.
  • December 15, 2015
  • /

Product Recommendations

Product Recommendations

Challenge
Encourage customers to add more items, without derailing the check out process.
  • February 4, 2016
  • /

Ecommerce Messaging

UX RESEARCH & STRATEGY

ECOMMERCE CUSTOMER EXPERIENCE The Future of Operational Messaging

<

  • February 22, 2016
  • /

Mobile Check Out

TechSoup.org helps non-profits source hardware and software donations. The catalog check out process needed to be updated to be mobile-friendly. View clickable
  • February 22, 2016
  • /

Digg UI

Prior to sale, Digg wanted to increase participation and gamify their iPhone application. I did UI screens for that release.
  • February 22, 2016
  • /

AAU Markup Web App

The application is the tool for instructors to provide feedback to online students. As the crude original application grew, it required...